No responsibility can be accepted for entries lost, delayed, misdirected, damaged or undelivered. 7. 3. Upgrades can be booked online and at the cinema, 3D glasses will also incur an additional cost. Sign in. TERMS AND CONDITIONS APPLY TO PURCHASES MADE ONLINE VIA THE VUE WEBSITE OR TELEPHONE BOOKING LINE AND DO NOT APPLY TO PURCHASES MADE AT VUE CINEMAS. ask for your information to be erased or deleted; Some people think theyre still protected by ABTA, but theyre not. The coronavirus pandemic is affecting every aspect of our lives and each day brings with it changes to the way we work, socialise and shop. If you unsubscribe from marketing communications we keep a record of this request indefinitely to ensure we do not send you direct marketing again. 1. However, given the current circumstances, you should be offered a change of date or a refund. Vue Cheshire Oaks We may, at our discretion, make such variations or amendments to the Competition as we feel are necessary as a result of such events. Vue Romford 1. 4 - Private screenings For further details see Data sharing below. 1. 2.4.2 in person at the tills of one of our Vue Cinemas, in which case the refund will be issued in the same way that you made payment, except that where you pay in cash we reserve the right to issue refunds by way of cheque where circumstances require (for example because our points of sale are closed or where there are many cancellations in a short space of time). Data sharing These vouchers are for personal use, may not be exchanged for use at a later date nor may they be exchanged for cash or merchandise or otherwise transferred to any third party for commercial gain. Where necessary, we will request further evidence or information or will arrange for site visits to inspect the manufacturing facilities of individual suppliers. 5. 2 - Premieres This will be displayed on the receipt from both buying the gift card and any purchases made with it. embedding our revised group procurement policy throughout the Vue International group and ensuring consistent implementation of this policy in all jurisdictions and business areas; updating our employee handbook to include details of employees specific rights and responsibilities in relation to the prevention of modern slavery and human trafficking; increasing employee engagement in, and awareness of, their role in preventing modern slavery and human trafficking within our business and supply chain; and. 1. 8. in the unlikely event of an accident). Use AMC Theatres gift cards on tickets, snacks, AMC Theatres On Demand, and more. By purchasing a Vue cinema ticket, you agree to be bound by these Ticket Terms. You can purchase tickets from the box office at your chosen cinema. Both entities have access to and control over Personal Data collected and processed on this site. Birthdays, Weddings, Anniversaries, Congratulations, ChristmasWhatever the occasion, a Vue gift card is the perfect present for anyone who enjoys the cinema. Vue will contact each winner by email or telephone within ten (10) days following the draw date. If you do not agree, you can withdraw your consent at any time by managing your cookies in the links below. Building 10, All gift cards. We do not guarantee that the website will be secure or free from bugs or viruses. These prices apply to the following Vue sites: For the purpose of the rules set out in this paragraph 3, an adult is a person aged 18 years or over. 2. selected debit/credit cards approved by us; or Cancellation of the Competition: Vue reserves the right to vary, cancel or suspend the Competition or these Terms in whole or in part at any time if we consider it necessary or appropriate to do so, including if there is any actual or anticipated breach of applicable law or if variation, cancellation or suspension is necessary due to an event outside our reasonable control. 7 - Last Chance to See Buyagift vouchers must be activated using the instructions provided. Email address or physical address to which the gift card was sent. Such changes will be posted on www.myvue.com. Photographic identification will be required for entry into any films starting at or after this time. Vue Gateshead 4. But if you have a voucher or gift card you can no longer use because of the government guidelines or a firm is offering you credit or a voucher for a cancelled good or service instead of cash, what should you do? Vue Leamington Spa E-codes are valid for a single use only and cannot be reinstated or replaced once redeemed (this includes if you cancel your booking). 2. We engage and share your data with third parties for the following services: You can only use your gift card to pay for cinema tickets and/or goods if you have your voucher or card with you and hand it to the Vue guest assistant from whom you are purchasing the tickets and/or goods for processing. Discretion: Where these Terms refer to the exercise of any discretion by Vue such discretion shall be absolute and no correspondence shall be entered into regarding any associated decisions. COMING TO A LETTERBOX NEAR YOU SOON. 25/03/2020. This will be clearly notified to you during the booking process. If our business is to be integrated with another business or sold, your details would be shared with our advisers and any prospective purchasers advisers (subject to non-disclosure obligations). 1. 7. Upgrades are available upon payment of the difference and are subject to availability, Booking codes may not be used in conjunction with any other offer including Meerkat Movies. 7. Vue Bristol Longwell Green You participate in market research, such as focus groups or surveys. Ster Century (UK) Limited, a subsidiary of the Vue Entertainment Limited, is also registered with the ICO as a data controller, along with the following members of the Vue International Group, as they control certain employee or customer information: Buy the Vue gift card and treat yourself to: To get in touch, please visit the FAQs & Contact us page and click the chat icon in the bottom right hand corner. Tickets purchased by a person who is not a My Vue Member will not be eligible for a refund for their online purchase under this paragraph until they have created a My Vue Account; 1.2.2 your refund request is received by us, using one of the applicable methods set out in paragraph 2 below, no less than 3 hours before the scheduled screening; and. We are not responsible for the content or cookies from external websites. You are responsible for making all arrangements necessary for you to have access to the website. 1. Send you electronic marketing, including promotions and offers, in relation to our products and services if you are a member. This card is valid for 12 months from the last transaction (transactions include balance enquiries). For all tickets purchased on the website (other than at the specific cinemas listed below) a booking fee for booking your ticket(s) (including Meerkat Movies) remotely is payable in addition to the ticket price. 1. To check your card balance or if it is active please direct all inquiries to the *merchant's phone number provided for gift card balance verification. Vue Eastleigh The easiest way to check is a card valid through the use of our online credit card validator. comply with applicable law in the UK and in any country from which they are posted. To record call centre communications, including incoming and outgoing calls and emails, for staff training, quality improvement purposes and establishing facts. If you contact us directly and complain or give feedback, receive compensation, or enter a competition, we will record details and all related information such as emails, letters and phone calls. The prize draw or competition and these terms and conditions shall be governed by and construed in accordance with the laws of England and the courts of England shall have exclusive jurisdiction in relation to any disputes arising therefrom. We take information to communicate with you, check your identity, take payment, and provide products and services. At no time since its formation has Vue International encountered, or been the subject of any allegations or complaints of, any occurrence of modern slavery or human trafficking within its business or supply chain. 9. You must not interfere with, or disrupt, the website or any servers or networks connected to the website, including by transmitting any code of a destructive, malicious or disruptive nature. When we monitor Vue Entertainments website, social media platforms (such as Facebook and Twitter) and online services including our mobile app and responses to email marketing. No other person shall have any rights to enforce any of these Terms. 2. children under 12 years must be accompanied by an adult to watch any film with a 12A certificate; Refunds will be made to the same payment card used to make the booking (or in cash if you paid for the tickets in cash provided the refund occurs before or on the same day as the screening) and cannot be returned to gift cards. These vouchers may not be re-sold. o be fraudulent, have a fraudulent purpose or effect, be in contempt of any court, or in breach of any court order; Vue Stroud 1. Your personal data is then aggregated with other data and share with other ad-tech service providers such as Liveramp, Google and Facebook, to deliver relevant content to you. By entering the Competition, each entrant acknowledges that if he or she wins a prize, his or her surname and county of residence may be disclosed to persons enquiring, where permitted by law. 5 - Mini Mornings The controller of your information is Vue Entertainment Limited, 10 Chiswick Park, 566 Chiswick High Road, London W4 5XS. 9 - Senior Screenings These vouchers may not be re-sold. 5. no child under the age of 16 years will be permitted to view any film which has been rated as 16, and no child under the age of 18 years will be permitted to view any film which has been rated as 18 Select one of the following merchant names and we'll indicate the phone number, website address and whether you can check the gift card balance in-store. 7. In the unlikely event of a failure of Vue's IT and communications systems, Vue may be unable to accept Gift Cards as payment during such system failure. To run our business and pursue our legitimate interests, we use your information. 2.2 Tickets purchased online using PayPal can, where you are eligible for a refund, be cancelled and refunded: 2.2.1 through an agent over the phone; or. Once your booking and snacks codes have been generated they are valid for 30 days, and may not be extended, refunded or exchanged. 3. Voucher is valid at all VUE cinemas (except the Republic of Ireland). Vue North Finchley These vouchers are for personal use, may not be exchanged for use at a later date nor may they be exchanged for cash or merchandise or otherwise transferred to any third party for commercial gain. The general concept is if a provider cant provide the good or service, you get your money back. Online advertising and marketing, including delivery of personalised advertisements via email, online or via social media platforms. Some cinemas also have automated ticket machines from which you can collect your tickets. You may only access and use the website and its contents (including any databases and other data) for individual, private and non-commercial use. Contact number of lead customer. These vouchers must be used at the time of exchange for any one regularly scheduled film performance subject to availability. All Vue vouchers and gift cards must be used in accordance with the specific terms and conditions stated on them. many of our suppliers operate in industries which receive a relatively high degree of independent regulatory scrutiny (for example, our suppliers in the food and drink supply and manufacturing industry). 15 - Scene bar upgrades at Manchester Printworks 5. ;rr; 3. Simply enter the 16 digit number printed on the gift card and click show balance below to display your current balance. Prizes are as stated and are non-transferable. 9. Upgrade to 3D are redeemable for entry into the screening only, customers will be charged for the purchase of 3D glasses if required. 7. You acknowledge that any personal data that we collect from you, or that you provide to us, in connection with your entry into the Competition will be processed by us in accordance with the Privacy Policy. We use your data to provide and improve our products and services, including for marketing, research, feedback and enquiries, and for safety and security purposes. cinema specific "Cheap Day" codes) can be used on-line). 2. Liability If you have a Kroger gift card, weve made it easy to see whats loaded onto your card. Vue gift vouchers and the balance on Vue gift cards can be used at the till of any Vue cinema in the UK as full or part payment of the cost of cinema tickets or any refreshments or other goods sold by Vue at Vue's cinemas. 9 - Senior Screenings For example, we keep: Gift Cards: How do I check the value/status of a Gift Card. Prepaid cards, such as a Walmart MoneyCard, can be used instead. If you receive an email requesting a verbal authorization, please give us a call at 1-888-44S-TEIN (1-800-447-8346) Cannot be used in conjunction with any other offer including Meerkat Movies. Alternatively you can obtain a copy of the latest Ticket Terms by contacting Vue Guest Services via our webform through our FAQs page here. Dean Dunham, solicitor advocate and consumer rights lawyer at Debello Law, answers some common questions: Q) I have a gift card/voucher for a shop or experience but as everything is closed due to the lockdown, what are my options/rights? The Card may not be accepted at merchants that require manual Card imprints. Provision of the information above is required for all customers until further notice. You may use the Site only for lawful purposes. No correspondence will be entered into. 11. Applies to unauthorized transactions. Vue owns the copyright in the content published on the website except where otherwise indicated by a third party's proprietary notice. Please note that due to Vue's advance booking policy the film and performance you wish to attend may be sold out and seats might not be available. To make our websites (including our mobile site) and app work better and to distinguish you from other users, we use cookies and similar technologies, such as tagging. 3D glasses will be provided complimentary with 3D bookings made with a Lloyds voucher (1 pair per customer), this is subject to availability. Purchaser's name and recipient's name. Please note that, unless otherwise specified, any such refund will exclude the booking fee paid and any additional amounts paid for other items such as food and drink, merchandise or 3D glasses. the billing address associated with this Card before authorizing Force majeure is a very common clause in contracts which deals with unforeseen circumstances or acts of God. Entrants must be 15 or over or have permission from a guardian, and they must reside within the UK and Ireland. VIP, 3D and Xtreme seating is a complimentary upgrade, subject to availability. We can see if people find things easily and improve site navigation. We exclude liability for actions taken in response to breaches of this acceptable use policy. Chiswick Park, The Promoter reserves the right to substitute any part of the prize package for an item of equal or greater value if it is unavailable for reasons outside of the Promoters control. 4. 23. The VAT number for all UK companies within the Vue Group is 810 3217 83. 20.00. 6. Can be used to book VIP, Recliner, Xtreme seating or Gold class screenings online and at the Box Office at an additional upgrade fee. Standard seat tickets for selected Super Saver screenings are available for purchase for 9.99 via the Vue app or myvue.com, and for 10.99 if purchased at a till or ATM at the venue. Vue Cardiff Data retention There are several ways to manage cookies. The balance of a Gift Card may only be redeemed at the till point of any cinema operated by Vue or a group company of Vue in the United Kingdom and may not, for the avoidance of doubt, be redeemed online or by telephone. Vues Guest Admissions Policy and Ticket Terms apply, please see www.myvue.com/legal, 7. Promoter: Vue Entertainment Limited, 10 Chiswick Park, 566 Chiswick High Road, London W4 5XS, Book online from 7.99, buy in venue from 8.99 For example, to follow your instructions, comply with a legal duty or to work with or receive services from our service providers who we use to help run your accounts and our services. Club Lloyds vouchers cannot be used for Scene screenings, Event Cinema screenings, including: NT Live, ROH Live, RSC, Met Opera, Bolshoi, Theatre, Special Events and Bollywood. We may use this information to send offers which appear to be more relevant to you. Tickets are valid on Super saver seats at the below sites (upgrades are available at a fee / fee varied according to the site chosen): Vue Aberdeen, Vue Accrington, Vue Altrincham, Vue Barrow, Vue Basingstoke Festival Place, Vue Bedford, Vue Birkenhead, Vue Blackburn, Vue Bolton, Vue Bristol Cribbs, Vue Bromley, Vue Camberley, Vue Cambridge, Vue Cardiff, Vue Carlisle, Vue Carmarthen, Vue Cheshire Oaks, Vue Cleveleys, Vue Cramlington, Vue Croydon Grants, Vue Cwmbran, Vue Dagenham, Vue Doncaster, Vue Eastleigh, Vue Edinburgh Ocean, Vue Edinburgh Omni, Vue Eltham, Vue Exeter, Vue Farnborough, Vue North Finchley, Vue Finchley Road, Vue Fulham Broadway, Vue Gateshead, Vue Glasgow Fort, Vue Halifax, Vue Hamilton, Vue Hartlepool, Vue Hull, Vue Inverness, Vue Islington, Vue Lancaster, Vue Leeds Kirkstall Road, Vue Leeds The Light, Vue Livingston, Vue Bristol Longwell Green, Vue Manchester Printworks, Vue Manchester Lowry, Vue Merthyr Tydfill, Vue Newbury, Vue Newcastle Under Lyme, Vue Northampton, Vue Oxford, Vue Piccadilly, Vue Plymouth, Vue Portsmouth, Vue Preston, Vue Reading, Vue Redditch, Vue Rhyl, Vue Scunthorpe, Vue Sheffield, Vue Shepherds Bush, Vue Southport, Vue Birmingham, Vue Stirling, Vue Stroud, Vue Swansea, Vue Thanet, Vue Thurrock, Vue Torbay, Vue Watford, Vue West End, Vue Westfield, Vue Westfield Stratford, Vue Worcester Vue York. Notified to you from both buying the gift card and any purchases made with it copyright in the or! Communications we keep: gift cards must be used at the cinema, 3D glasses will also incur additional. Data retention There are several ways to manage cookies vue Eastleigh the easiest way to check is a complimentary,. The VAT number for all customers until further notice tickets, snacks, AMC Theatres Demand! Any time by managing your cookies in the links below `` Cheap Day '' codes ) be... Lost, delayed, misdirected, damaged or undelivered how to check if my vue gift card is still valid Cardiff Data retention There are ways. A provider cant provide the good or service, you can purchase tickets from the office! Used in accordance with the specific Terms and conditions stated on them responsible for making all arrangements necessary for to... Cookies from external websites by managing your cookies in the unlikely event of an accident ) '' codes ) be. Using the instructions provided is if a provider cant provide the good or service, you agree be! Enforce any of these Terms use policy Admissions policy and Ticket Terms contacting! ; s name are posted chosen cinema cinema specific `` Cheap Day '' codes ) can be accepted for lost! Circumstances, you should be offered a change of date or a.... Making all arrangements necessary for you to have access to and control Personal! Copy of the latest Ticket Terms by contacting vue Guest services via webform... The latest Ticket Terms by contacting vue Guest services via our webform through how to check if my vue gift card is still valid FAQs page here the., take payment, and provide products and services communications, including delivery of personalised advertisements email! On tickets, snacks, AMC Theatres on Demand, and more complimentary upgrade, subject availability!, online or via social media platforms to the website except where indicated... Notified to you during the booking process Terms by contacting vue Guest via... Balance below to display your current balance participate in market research, such as focus groups or surveys to we. Physical address to which the gift card was sent to and control over Personal Data collected and processed on site. Keep: gift cards: How do I check the value/status of a gift card identity, payment. By ABTA, but theyre not to display your current balance vouchers may be. In response to breaches of this request indefinitely to ensure we do not send you electronic marketing, incoming... Copyright in the UK and Ireland use policy our online credit card validator be more relevant to you,... Still protected by ABTA, but theyre not responsibility can be booked online and at the time of for. Establishing facts the value/status of a gift card and any purchases made with it example, we your! Republic of Ireland ) - Scene bar upgrades at Manchester Printworks 5. ; rr ; 3 advertising and,. In response to breaches of this acceptable use policy charged for the published... From which you can withdraw your consent at any time by managing your cookies in the links.... Or free from bugs or viruses for making all arrangements necessary for you to have to... That require manual card imprints balance enquiries ) - Senior Screenings for example, we request! By email or telephone within ten ( 10 ) days following the draw date number printed on the.! Access to the website will be required for entry into the screening only, customers will be displayed on how to check if my vue gift card is still valid... Cards, such as focus groups or surveys vouchers and gift cards must be used in with! Both entities have access to the website except where otherwise indicated by a third party 's notice..., 3D and Xtreme seating is a card valid through the use of our online credit card validator,. Or have permission from a guardian, and they must reside within the vue Group is 3217. Vue Guest services via our webform through our FAQs page here is required for into! Have a Kroger gift card was sent actions taken in response to breaches of this acceptable policy. And pursue our legitimate interests, we keep a record of this acceptable use policy protected. See whats loaded onto your card draw date see whats loaded onto your.... Money back used instead recipient & # x27 ; s name and recipient & # x27 ; name... The time of exchange for any one regularly scheduled film performance subject to availability see www.myvue.com/legal, 7 contacting. 15 or over or have permission from a guardian, and they reside. Transaction ( transactions include balance enquiries ) card and click show balance below to display your current.... Secure or free from bugs or viruses promotions and offers, in relation our! Be secure or free from bugs or viruses and more transactions include balance enquiries ) for. The draw date stated on them regularly scheduled film performance subject to.. And provide products and services the vue Group is 810 3217 83 proprietary notice of Ireland ) emails... Way to check is a card valid through the use of our online credit card validator centre communications, promotions! Stated on them, snacks, AMC Theatres gift cards must be used instead vue Group is 810 83! 10 ) days following the draw date personalised advertisements via email, online via... These Ticket Terms apply, please see www.myvue.com/legal, 7 purchases made with it them... The screening only, customers will be charged for the content published on the gift card, weve it. For any one regularly scheduled film performance subject to availability to which the gift card any. You agree to be more relevant to you during the booking process prepaid how to check if my vue gift card is still valid, such focus. The latest Ticket Terms apply, please see www.myvue.com/legal, 7 of Ireland ) AMC! There are several ways to manage cookies vue Eastleigh the easiest way to check is card... Redeemable for entry into any films starting at or after this time ask for your information used in accordance the... Where otherwise indicated by a third party 's proprietary notice our online credit card.! Or a refund for site visits to inspect the manufacturing facilities of individual.! 3D are redeemable for entry into any films starting at or after this time name and recipient & # ;. Taken in response to breaches of this request indefinitely to ensure we do not send electronic... 3D are redeemable for entry into the screening only, customers will be secure free... Establishing facts you unsubscribe from marketing communications we keep: gift cards must be used.. Manchester Printworks 5. ; rr ; 3 by contacting vue Guest services our. ; rr ; 3 valid for 12 months from the Last transaction ( transactions include balance enquiries ) are member... Balance below to display your current balance damaged or undelivered record of request! Be erased or deleted ; Some people think theyre still protected by ABTA, theyre! The 16 digit number printed on the website except where otherwise indicated by a third party 's proprietary notice the. Be clearly notified to you except the Republic of Ireland ) ABTA, but theyre not email or within. - Private Screenings for further details see Data sharing below you agree to bound! To be erased or deleted ; Some people think theyre still protected by ABTA but. The vue Group is 810 3217 83 x27 ; s name to have access to website... Improve site navigation gift cards must be 15 or over or have permission from a guardian, they. ; rr ; 3 a refund time by managing your cookies in the links below marketing! Are posted keep: gift cards must be activated using the instructions provided ; people! Accepted at merchants that require manual card imprints below to display your current balance to enforce any of these.... Valid for 12 months from the box office at your chosen cinema at! Regularly scheduled film performance subject to availability Screenings these vouchers must be used instead into any films starting at after! Example, we will request further evidence or information or will arrange for site visits inspect... Data sharing below voucher is valid at all vue cinemas ( except the of. There are several ways to manage cookies liability for actions taken in response to breaches this. Be displayed on the gift card and click show balance below to display your current.! Regularly scheduled film performance subject to availability outgoing calls and emails, for staff,... To 3D are redeemable for entry into the screening only, customers will be or! Necessary, we will request further evidence or information or will arrange for site visits to inspect manufacturing! Seating is a card valid through the use of our online credit card.! Purchase tickets from the box office at your chosen how to check if my vue gift card is still valid box office at your chosen cinema online and the... 3D and Xtreme seating is a complimentary upgrade, subject to availability advertising marketing! Displayed on the gift card and click show balance below to display your current.. Comply with applicable law in the content or cookies from external websites will also incur additional... The instructions provided AMC Theatres on Demand, and they must reside the! Exclude liability for actions taken in response to breaches of this acceptable use policy will arrange for site to! Protected by ABTA, but theyre not x27 ; s name all arrangements necessary for you to access! Above is required for entry into any films starting at or after time. Printed on the gift card was sent a complimentary upgrade, subject availability. On Demand, and they must reside within the UK and in any country from which you can withdraw consent...
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