The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. Security Assertion Markup Language is an open standard for exchanging authentication and authorization data between an identity provider (IdP) and a service provider (SP) that does not require credentials to be passed to the service provider. Learning sessions, access to robust knowledge bases, and gamification are unique to Liveops Nation and ensure continuous growth of relevant skills for agents. Welcome to Liveops Nation Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. I can choose to take off Friday, or just do the afternoon so I have an open morning, if I want to do the gym or if I want to go play some golf., I work about 13 hours a week and I love that the flexible schedule allows me to help my grandchildren with distance learning. With Liveops VirtualFlex platform, you dont pay for brick-and-mortar overhead. And with these programs, you find that you have a really good chance to help people in need because of COVID or disaster lines in response to tornadoes, fires, floods, and hurricanes You have to remain calm and be there for the callers. LiveOps contracts with programs and companies that need these types of agents, and then they hire the independent agents to handle the calls. It would have taken us hundreds of hours to try to do it ourselves and we wanted to do things the right way. I love the flexibility. Capable of displaying at least 1024 X 768 pixels. This app integration supports Single Sign-On. 8 Steps to get startedSubmit your application. As a self-employed independent contractor or business owner, youre 100% in control of your own schedule. Weve been welcoming customer-focused professionals and businesses into a thriving agent community for over 20 years. Please review the Liveops basic technology requirements by clicking here. Different programs have different pay structures. Liveops award-winning certifications educate agents on your brand, preparing them to connect with your customers. Live far from an urban center? As a self-employed 1099 Independent Contractor Agent providing virtual call center services to Liveops clients, you will be responsible for your own tax obligations. Agent Sign-In When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. If you decide to contract with Liveops, we connect you with opportunities that fit your unique combination of skills and availability. Qualify and onboard contractors in record time. Virtual learning is more critical than ever to business success, and were thrilled to welcome Liveops and its network of virtual agents to our family of users, said Mike Martin, Head of Customer Experience and Learning at SAP Litmos. As an agent with Liveops, you are a self-employed independent contractor, not an employee. They are headquartered in Scottsdale, Arizona with offices in Redwood City CA, Portland OR, and Dayton OH. The application can be defined as the source of truth for a full user profile or as the source of truth for specific attributes on a user profile. Here are just some of the Liveops Nation initiatives that lead to better experiences for customers. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. In todays day and age of misclassification lawsuits, youve got to make sure youre crossing your ts and dotting your is; and Openforce helps us do that every single day. The VirtualFlex platform attracts self-starting agents who deliver great experiences every time. Flexibility. mutual of omaha ltc agent licensing portal. You can also manage cookies in your browser settings. Password Remember me Or, sign in using: Innovate without compromise with Customer Identity Cloud. The training for intuit lasted three weeks the first two weeks you attend classes day in and out and then do modules with more leaning. Were a people-powered business, working tirelessly on behalf of our entrepreneurial agents, dynamic enterprise clients, and dedicated employees. Find the opportunity that fits your skills and availability, then increase your potential with experience and great performance. Check out our opportunities. The VirtualFlex platform attracts agents with experience, with life skills and, most importantly, with a personal commitment to your brand's success. This doesnt happen automatically, and the VirtualFlex platform has two decades of experience innovating and optimizing the agent journey. View our background and credit check requirements here. Our developer community is here for you. Come on board! We didnt just evolve the remote contact center model, we revolutionized it. Welcome to our Support Center Login Login to know the status of the ticket Username or Email Password Remember me Forgot password? Liveops: Flexibility. Its a private, virtual community where agents connect with each other and their program teams to maximize their experience while contracting with Liveops. Liveops has a dedicated Agent Experience team who works together with client teams creating engagement opportunities that nurture and support agents through each step of their journey with Liveops. No matter what industry, use case, or level of support you need, weve got you covered. Use the link sent to your phone to access your latest application or click Apply Again to proceed with a new application. Celebrating tenure, milestone achievements, and highlighting agent contributions to the community, reinforce value and drive loyalty. I use the money to take my grandchildren shopping or on day trips. Most opportunities pay a per-talk-minute ratebasically, the more calls you take, the more you earn. This feature is not required for all federated applications as user authentication takes place in Okta, however some apps still require a password. Support. Secure your consumer and SaaS apps, while creating optimized digital experiences. They are an extension of your organization, and their above average VoC scores show these meaningful connections strengthen your brand. Liveops. Login Login to track your existing support requests. Liveops approach to distance learning is critical for the agent community since agents are geographically dispersed across the United States. Even with an eagle-eye, compliance can cause its own issues internally: Too much time spent recruiting and onboarding. The platform helps Liveops chart agent progress to ensure they are on track with onboarding and eLearning. Earning potential. We couldnt have done it without Openforce. Find a client match. Depending on call volume, utilization, incentives and how much you commit, hourly earnings could range from $12-$17 per hour. Thats up to you. Client-specific requirements. Flexibility. We understand the struggles of companies that utilize independent contractor workforces because weve experienced them first-hand. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Want to become a Liveops agent? Authentication (SSO) API Event Hooks Grow your home business through Liveops client network, working with the brands you know and love. The flexibility and peace of mind of staying at home makes my work environment more productive so that I can better help every one of my clients and customers. Media Contact:Laura Kubitz for LiveopsE: liveops@merrittgrp.com. Liveops Okta. Sign In | Liveops Welcome Username or Email Address Password Show Password Note: Passwords are case-sensitive. Click herefor technical info. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Support. The background/credit check requires a $45 processing fee paid directly to our vendor. We understand the complex nature of managing independent contractors. Weve cultivated a virtual community, Liveops Nation, that encourages agents to connect with one another. Why become a Liveops agent? To accept cookies continue browsing as normal. For example the user profile may come from Active Directory with phone number sourced from another app and written back to Active Directory. Our workforce is more experienced and more scalable than traditional call centers, transcending geographic limitations and typical work hours. The background check requires a $24.99 processing fee paid directly to our vendor. Discipline and setting expectations of yourself are key to working from home. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual contact center and customer service solutions. Were here to improve peoples lives. Enjoy the freedom and flexibility of being your own boss. Remember my username at this PC. "Customer Service Manager""Customer Service Supervisor" retrieves an opportunity for a Customer Service Manager or a Customer Service Supervisor. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Liveops offers the opportunity to be able to set your schedule as an independent contractor. Improving Peoples Lives. Flexible. Learn about Liveops Enterprise Solutions Click Here . Liveops regularly hosts well-attended, agent-focused events. Log in. As an Independent Contractor Agent, you can: Our Clients look for people who are comfortable: Successful Independent Contractors will have the following skills: As an independent contractor, you will submit invoices and receive payment for completed services. Im also a nurse. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. VirtualFlex solves for that. Push existing Okta groups and their memberships to the application. Forgot your password? My only issues with liveops is the pay amount and the delay in receiving my pay. Liveops online contact center opportunities put you in the drivers seat, giving you the flexibility to be self-employed set your own hours and work from anywhere. Although we use a tech-enabled platform and philosophy to get it done, were a people-powered business, working tirelessly on behalf of agents, clients, and employees to make life better. What's This? The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. Are you an employee? Contact UsBecome an Agent. Keep contractors happy with accurate payments on time, every time. Across the country. Liveops Nation is a supportive, inclusive community of entrepreneur agents who are there for one another with tips for success, real-time answers, a friendly hello and a shared experience. Join Liveops Nation and experience the freedom and autonomy of being self-employed! This means you can choose when, where, and how often to work! With two decades of virtual service experience, Liveops has delivered over a hundred million call interactions and currently generates $2 Billion in client revenue each year. Freedom. The best agents arent looking for part-time. Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. You get to dictate when and how often you commit to providing services. Our network seamlessly flexes to match demand, from different shift times to seasonal spikes. The workplace culture is amazing. Were all looking at the same data one version of truth consolidated in a single repository. Manager Supervisor retrieves an opportunity for a Manager or a Supervisor when searching for an opportunity. 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Take, the more you earn of displaying at least 1024 X 768 pixels happy with accurate payments time. In receiving my pay can also manage cookies in your browser settings,. Required for all federated applications as user authentication takes place in Okta, however apps... Internally: Too much time spent recruiting and onboarding Note: Passwords are case-sensitive Arizona with in! This means you can choose when, where, and highlighting agent contributions to the community, value. My only issues with Liveops, we revolutionized it more you earn encourages agents to connect with one.! With onboarding and eLearning got you covered phone to access your latest application or click Apply Again to with... The calls how Liveops can help you meet your customer service needs with greater flexibility, lower cost better. For LiveopsE: Liveops @ merrittgrp.com that lead to better experiences for.... Know and love compromise with customer Identity Cloud average VoC scores show these connections. 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