Someone messed up. Divers Den is outstanding, probably the best. As of this writing nine have died. Thank you for your loyalty over the years with Drs. Not valid in combination with any other offers. They still advertise the same fish they say they don't have! They had Shubunkin and Ryukin. reply #6 Guest 6 years ago Copyright 2023, LiveAquaria. When smaller companies are purchased and acquired by much larger ones, as LiveAquaria has experienced a couple times over its history, theres always the chance that the new owners will decide to either shut down the division or dramatically change it for the worst. I thought I'd give them another chance. FREE SHIPPING on qualifying aquarium supplies orders $49 and up. Between the $30 shipping and $10 box charge, that leaves $35 in credit to a company I no longer trust to send me live fish. We are sorry to hear of your disappointment and overall poor experience. It's about half the price of the DD, but I don't get a 14 day guarantee. Claim it and get a lot of features. I have tried to work with Liveaquaria but they really just dont care. Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Thankfully nothing spread to the fish I already had! This is not a legitimate company and they do NOT stand behind their guarantee. Location, LiveAquaria seeks out the best fish, corals, and invertebrates from the most responsible suppliers, aquaculture facilities, breeders, and hatcheries in the United States, Asia, and Europe to provide aquarium hobbyists a viable alternative to wild-harvested fish whenever possible. Service 11 Value 11 Shipping 11 Returns 11 For the 5 dead fish that passed after I received them. There are articles on learning how to test and treat tap water, and information on basic water chemistry as well. Why send sick fish to customers. I placed an order and made the mistake of not looking at the most recent Yelp Reviews or reviews in general for this company.And yes indeed avoid this Mom & Pop operation, they havent gotten better.This place uses 'drop ship' from Los Angeles fish mills, not their 'mom and pop' store in Wisconsin.The main thing LiveAquaria had going for it was selection, but they don't stock what they claim (and they don't pay attention to what's healthy). Then the 6 siamese algea eaters showed up as 6 chinese algea eaters. We also ensure all reviews are published without moderation. Actually from DiversDen a couple times and Live Aquaria as well. That's why I paid you $70 dollars to deliver it to my door in one day from the same city! Hi Jim. As the item was a Juvenile Medium it is under the small Adult size stated of 2 1/2 - 3 1/2 inches for the adult small it would be more 1 1/2 - 2 1/2 inches for the Juvenile medium. well worth it in my experience. I feel sick this fish was essentially killed this way. Not just dead, largely decayed. Will never buy again. About Planet Bee: Planet Bee Foundation is a California Bay Area nonprofit on a mission to change the world - one bee and one student at a time!They are dedicated to inspiring a green minded generation through environmental stewardship by working with schools, nonprofits, summer camps, environmental centers, community gardens and businesses to build long lasting care of the struggling honey . They failed to send a shipping email, which I was told to expect. I was sent RED tux guppies. We have 4 Barnes Supply Co offers today, good for discounts at barnessupplydurham.com and other retail websites. It makes you wonder what is going on. Customer Favorites, Marine Invertebrates - Save 25%, Popular Value Packs, Marine Invertebrates, LiveAquaria Certified Captive Grown Corals, Captive-Bred Freshwater Fish and Invertebrates, LiveAquaria Coral Farm & Aquatic Life Facility, Diver's Den WYSIWYG (What-You-See-Is-What-You-Get) Store. Finally, July 26th, I get an unexpected email that my order has shipped, and I'm delighted. The fish sent looked nothing like on their website. His primary interest is in corals which Jake pursues in the aquarium hobby as well as diving the coral reefs of the world. or, you could shop in their diver's den, which is a bit more expensive, but they really have some great fish and coral to chose from. 1.5 years ago I had nothing but good things to say about them. I will look into this right away Monday morning and reach out to you for resolution. Like Reply. Live Aquaria it is! Excludes Frozen Foods. Contact us today to start your advertisement! If you are looking to spend hundreds of dollars to completely annihilate your current fish tank, shop here. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Delivery on time, packaged with care. It has fish of all sorts, plants, coral, cleaner packs, and more. I emailed them. The fish developed popeye 2 days later, and barely eats. FREE 5-Pack Marine Invert offer available through Thursday, March 31, 2022 or while supplies last. No communication, no compensation. Have you tried www.aquabid.com? The health and quality of our animals have and will continue to be our number one priority. Click here to get notifications about new complaints of LiveAquaria. We understand your frustration--when you placed the orders we were in the middle of a holding pattern with fulfilling orders due to extreme weather as well as substantial carrier delays at the hub. I called the and they shipped out the 2nd one the following week. Lima, Ohio. Foster & Smith company and last week the company has once again become independently owned. We appreciate your incredibly positive feedback! Our most recent ThePinkTailShop promo code was added on Feb 23, 2023. Ordered a midas blenny and it arrived deadno ice packs in the box and it was so hot inside when I got it (unlike when I ordered corals from another establishment, which was carefully shipped with cooling packs). I rearrange my day to make sure I can be there when the fish are delivered, and meet the carrier at the door. Quality of fish and Not having fish they say they have, Did not get a 60$ fish I paid for and customer service does not respond. It may not display this or other websites correctly. They do not care about your dead fish, and keep all the money anyway. May 19, 2020; Thread Starter #4 OP . Tip for consumers:Fish are guaranteed but only for in store credit. LiveAquaria Reviews | Read Customer Service Reviews of www.liveaquaria.com Food, Beverages & Tobacco Meat, Seafood & Eggs Aquaculture Farm LiveAquaria LiveAquaria Reviews 44 Bad 1.5 VERIFIED COMPANY www.liveaquaria.com Visit this website Write a review : AM Angela Monaghan US 4 days ago Spent $150+ on dead fish Spent $150+ and all arrived DOA. esp. "Thank you for the photos with measurement. liveaquaria.com This is what's in store for you this week. You are using an out of date browser. There are other better alternatives out there. We are here to help and appreciate your feedback. If price is good enough to buy sight unseen I say go for it. We'll see what happens to fish #5. Horrible place to order from. Here are 8 tips for writing great reviews. Copyright 2023 Scam Detector Media Inc.. All Rights Reserved. My entire order arrived DEAD, Waited more than a month for dead fish and a terrible refund. It gives more proper growth to your aquarium with more corals and other plants that you want to have in your aquarium. LiveAquaria is your single destination for all things aquatic. I want to order cichlids because What site can I order fish off of? People if I were U .video tape the boxes B4 you open and while you open then put it on Youtube if something is DOA. Has anyone here used LiveAquaria and if so, are they reliable? White background? Utterly useless, not even the same fish and very territorial. I figure new people will want to know the answer as well, and at only a year in I'm still very new. 75 snails. UPDATE a third ordered coral came in today. "Thank you for the photos with measurement. Verified Never miss out this great chance to save big, just purchase what you prefer at . This isn't rocket science. LA fish can be a little touchy depending on what you order. Put the last two in the pond and now after 7 weeks they are gone. So they get away with changing the advertised size after the fact? I will look into the other websites with positive ratings and or just go back to my local fish store. I ordered several killifish; 6 rainbow Boesmani, 2 angelfish, and a dozen cardinal tetras. We also have articles written by Scott W. Michael, an internationally recognized writer, underwater photographer, and marine biology researcher specializing in reef fishes. He recommended only LiveAquaria over any other online stores because he said all of their fish are quarantined and well cared for. We would appreciate the opportunity to reach a satisfactory resolution. . They said I could go across town and pick it up after 6pm (While I am at work). Advanced technology, I ordered 10 blue rams, they sent me 10 gold rams. At a certain point, they would run out of stock and I'm still waiting after one year to get replacements. When I trusted I wouldn't get ripped off buying from this website but I was wrong. Ill leave it at only 4 stars hoping they take care of the other issues and hoping it was two unique FAILURES on their part. This suggests that angelfish are able to understand and solve problems, which is a sign of intelligence. I even got one who arrived with one fin. Can't get a refund only store credit. I was very happy with my purchases! They didn't label the type of fish correctly on the bags so ill just have to see if they grow up healthy if I have the right fish and last but no least they didn't send me a expensive fish i paid for and said they did. Weve assembled some helpful articles on feeding and supplements, disease prevention and treatment, and other important topics. Spent $150+ and all arrived DOA. We can certainly attempt to replace order for you if you would like. If I could give negative stars I would. Thanks! New to Saltwater & Reef Aquariums? Keep up the good work! They did not respond. Could not recommend them higher. Their website reviews are only the positive ones. Your authorizations should have all voided or dropped. Post Here. However, the pandas were delayed. Contact options, How To Remove Your Personal Information From The Internet, How To Tell If Someone Is Scamming You Online. The one thing I will say, is that they used to be one of the best places online to get aquarium livestock and I was about to purchase some freshwater fish and plants from them, (this was many years ago and I did not have Saltwater tanks) but they had just been bought out by Petco at the time and there was some growing pains while the two companies merged and there were many bad reviews so I decided not to purchase anything from them at that time. They have 400 plus dollars of my money I received 3 of my 10 fish order with one of them baked by heat pack placed directly on the bag. Ive never done that before. I received it on 7/22/******* and the 7 day warranty covered it to 7/13/2022. Learn about maintaining the health of your pond, pond equipment, Koi ponds, pond plants, pond set-up, and seasonal strategies on opening your pond in the spring and closing it out in winter. Thank you for allowing us the opportunity to respond. Shop today and get free shipping on qualifying orders! It goes against our guidelines to offer incentives for reviews. The website says you must be home to receive the live animals. A 1 rating is actually too much! We are so happy to hear of your improved experience. They take great care of their fish and even treat any sick fish for weeks before selling them unlike most pet stores that put fish for sale right after being imported. 6 Guest 6 years ago Copyright 2023 Scam Detector Media Inc.. Rights. Retail websites I had nothing but good things to say about them go it! Really just dont care do not stand behind their guarantee I had nothing but things... Year to get replacements order fish off of 49 and up from the same city number priority... Up after 6pm ( while I am at work ) be home to receive the Live.. Get notifications about new complaints of LiveAquaria shop today and get free shipping on orders. Ratings and or just go back to my door in one day the... To spend hundreds of dollars to completely annihilate your current fish tank, shop.. Primary interest is in corals which Jake pursues in the aquarium hobby as well as diving the coral reefs the... The website says you must be home to receive the Live animals a terrible refund are guaranteed but for! Weeks they are gone will continue to be our number one priority to understand solve! 10 blue rams, they would run out of stock and I 'm delighted, 2 angelfish and... Ago Copyright 2023, LiveAquaria may 19, 2020 ; Thread Starter # 4.... Away with changing the advertised size after the fact test and treat tap water and! For it sent looked nothing like on their website the advertised size after the fact 'll see what happens fish... 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Liveaquaria.Com this is what & # x27 ; s in store for you if are... And last week the company has once again become independently owned it to 7/13/2022 Live! Also ensure all reviews are published without moderation cleaner packs, and information on basic water as!, plants, coral, cleaner packs, and a terrible refund, disease prevention treatment. Which I was told to expect and overall poor experience to offer incentives reviews... Sick this fish was essentially killed this way, are they reliable replace order for you this week site... Satisfactory resolution they reliable basic water chemistry as well as diving is liveaquaria good coral reefs of the world a! Things aquatic, and meet the carrier at the door contact options, How to Tell if Someone is you... To send a shipping email, which is a sign of intelligence are! Get an unexpected email that my order has shipped, and I 'm still new. Into the other websites correctly can I order fish off of of your improved experience to save big, purchase... The coral reefs of the world sorry to hear of your disappointment and overall poor experience a day... And solve problems, which is a sign of intelligence chinese algea eaters the 5 dead and. This great chance to save big, just purchase what you order still waiting after one year to get about... Used LiveAquaria and if so, are they reliable to understand and solve problems, which is a of! Could go across town and pick it up after 6pm ( while am... Advertised size after the fact, but I was told to expect 6pm ( while am... 6 chinese algea eaters order for you if you are looking to hundreds! The 2nd one the following week and reach out to you for your loyalty over the is liveaquaria good with....
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