I opted to buy a new unit. The heater also may not operate if you have stored it in freezing temperatures and it hasn't had enough time to warm up. When that didnt worked he offered different parts but without seeing my unit he wasnt sure what it needed to fix it. Now re-plug the power cord to the electric outlet. . Hopefully, your heater beeping issue will be solved. I will tell everyone about this company! After a our discussion, he suggestged the necessary part required to get the older model heater operatonal. Roger Smith 18:22 09 Dec 19 Just Brilliant!! 7,974 satisfied customers. Paul is easy to talk to and responds quickly to any further information required. Mike Moren 20:05 17 Feb 19 I have 10-year old EdenPure Gen 3 for use in my small office, and this winter it wasn't putting out the heat that it had previously, so I mistakenly ordered, directly from EdenPure, a set of six new heating elements (mistakenly meaning I should have opened up the unit first and done some continuity testing & inspectionooops). & Mrs. Joseph C Commero Jeff Strong 21:54 02 Dec 19 Paul and the AirNmore take customer service to a whole other level.He worked with me and walked me through my repair until we got it right.Why can`t every business operate like this? Another possibility is that the room temperature is warmer than the preset temperature and thus, the unit will stop heating. EdenPURE GEN21, EdenPURE Replacement Part - Fan Complete - A5156 I very pleased with the quality and performance of the Comfort Deluxe heater so far and I am confident that Paul and AirNmore will support their product with the utmost honesty and integrity. EdenPURE Infrared Fireplace Model A5903. It certainly was a pleasure to come to know him. To solve the heaters auto shut-off and 3 times beeping problems, you need to reset your Edenpure heater. Pure Energy LLC. We have a gen 3 Model A4136-RTL that was working fine but I shut it off due to it being a warm day and it was too hot in here now that are weather is cold again the heater will not power on, you push the power button it makes a click sound but will not turn on. She had very specific requirements from her last heater. Thank you very much Paul for all of your assistance. Please be advised that it will take a few minutes for the heater to warm up. We have also been servicing EdenPURE heaters for over 10 years. They explained that the replacement board is indeed slightly different, but it works fine with an upgraded remote (which they sold at half the price when purchased with the circuit board). EdenPURE GEN5 RPE1500 Model A5076. Save my name, email, and website in this browser for the next time I comment. It was Sunday afternoon and I called the 800 number thinking there would be no one to answer. I had some trouble installing them just because I couldn't remember the wiring, the cards that you sent were very helpful, also the personal service that you provided on the phone was excellent and helped me find the true problem that I had. We cannot accept returns on parts. Find best value and selection for your EdenPURE Personal A Quartz Infrared Portable Heater search on eBay. Michael Marshall 02:24 02 Oct 18 Paul was great in getting me the right parts with the right (improved) connectors. I am astounded at the amazing customer service. 12/3/2019Dear Paul I'd like to compliment you and your company for the excellent service provided to me today. If you have any questions, please contact us by phone at, AirNmore Heater Bulbs | US001 | Set of 3 Bulbs, Sylvania 500w 115v heating element | US001, Circuit Board | US1000 US1000 GEN4 | Newest Version, US001 Sylvania Heater Bulbs, Set of 3 Bulbs. I was so impressed by his honesty and integrity that upon his recommendation I bought a Comfort Deluxe heater from AirNMore. Once the heater has warmed up, the fan will start to blow air. Nihal Gooneratne 02:16 18 Nov 20 On installing new bulbs my Eden Pure USA1000 was not blowing hot air. Great customer service. Any suggestions? Automatically heater shutting off is another issue, and the factors accountable for it are: The Edenpure heater wont stay lit is a major trouble, and it creates a disturbance to the user in using the heater. Gale Friend 541 944 0793 thank you can help me. Paul went above &beyond to help me with my heater professional & courteous. Continue being a Good Samaritan!!! EdenPURE and O3 PURE Air Purifier Parts: EdenPURE Area Model EdenPURE G-7 Puratron Best Air EdenPURE 5 A4646 EdenPURE 6 A4647 O3 PURE Whole House Air Purifier SunTwin and Puratron Fireplace Parts: The Fireplace IHS Air Cooler Plus, EdenPURE Aqua 2000, EdenPURE and Puratron Sweeper Parts: EdenPURE Aqua 2000 EdenPURE and Puratron Sweeper When they arrived, I replaced all six without an issue, however the power draw on the unit was the same, about 500 watts with only two elements on. Yes. Fresh air in a fetid modern atmosphere of insults "made in china" and big manufacturers who clearly don't care about their customers except for their money. Oh and he threw some snow in the box just to be funny.lollll.jk. I then found Paul's (of AirNmore) excellent Youtube video on how to replace the elements. On top of that he was a gentleman not too many left in the business world. Paul answered all my questions and more. This results in more accurate temperature readings. I texted him pictures of my heater he figured out what i need and they are on the way. We have also been servicing EdenPURE heaters for over 10 years. Vocational, Technical or Tra. Great customer service and the YouTube video's are awesome..Could not ask for any more information on completing this repair work. Joseph Commero 04:38 04 Dec 19 12/3/2019Dear Paul I'd like to compliment you and your company for the excellent service provided to me today. Not compatible with other Trusted Comfort Models. Nihal Gooneratne 02:16 18 Nov 20 On installing new bulbs my Eden Pure USA1000 was not blowing hot air. I highly recommend his company. Fireplacehubs.com is a participant in the Amazon Associates Program, Google Adsense, and Ezoic Ad Network. The EdenPure heaters are rigged with a very good-grade thermal fuse. In less than 10 minutes, Paul responds to aforementioned message and after ten minutes of messaging back and forth, he suggests a call to be more effective. It helped me to sort out my mind which was full of confusion over my account.My wife and I have been searching for some time for the best price on a high-quality space heater and now we have finally found it, your AirNmore Comfort Deluxe Copper PTC, Infrared Space Heater.My wife and I are amazed over the performance and quality of this heater as well as it is extremely easy to use.In closing we look forward to doing business with you and AirNmore again in the future.Sincerely,Mr. Besides arriving super quickly , the fragile glass bulbs were expertly packaged and included a full color photo of the proper wiring for installation , which proved extremely helpful since I had wires get mixed up when I took it apart . We have also been servicing EdenPURE heaters for over 10 years. EdenPURE Gen4 1000. My old Edenpure heater should be good for another ten years! I did it and its been fine since ! We returned it to Amazon stating damage and received a call directly from owner of the part company offering to send us a new one right away. Excellent e-mail communication and follow-up throughout. EdenPURE Copper Smart A5551/RPEEdenPURE Trusted Comfort A5551. You can purchase replacement heating elements for your GEN4 from AirNmore by visiting our US001 Sylvania Heater Bulbs, Set of 3 Bulbs product page. Stay at this 5-star luxury hotel in Strasbourg. 26099 350th ST SE. A search for AirNMore's website yielded their phone number and in short order I had the reason why the circuitboard power transformer went bad and what to do about it. Thus ensure there are no shorted wires in your heater. Gino Troiani 23:56 20 Nov 19 Excellent how to videos, excellent customer service located my parts and got the help I needed in minutes. I did so and explained the problem I had with an Edenpure Gen 4 USA heater. After listening to my issue he told me the fix was probably as easy as oiling the fan bearing . EdenPURE is a leading national for breakthrough healthy home goods designed to save money on budgets, make life's tasks easier and improve healthy living. However, to solve the issue, you have to reset the heater. It is lovely here in Kansas today. 3. After getting it back together it would run and stop after 6 minutes . 2 hours later I received an email stating the parts had shipped . She had very specific requirements from her last heater. AirNmore is customer service focused. He was right. Compatible with Models:EdenPURE Signature Elite, EdenPURE Part - Humidifier Bottle and Cap - A5037/RPCompatible with Models:EdenPURE Signature Elite, EdenPURE Replacement Part - Remote Control - A4511Compatible with Models:GEN 4 Model 4428/RTL, EdenPURE Replacement Part - HEPA Filter - A5248Compatible with Models:EdenPURE GEN 2 Discover more about the small businesses partnering with Amazon and Amazons commitment to empowering them. He was right. Pure Energy LLC 8100 A Main Street Garrettsville, OH 44231; 330-527-9057; . Ensure the thermostat clicks at your desirable temperature. I THEN inspected the circuit board and found a melted solder connection on the back of the relay. I was so impressed with his wildness to help me. My main concern was for safety. Thank you Paul for all your help, my Gen 3 (3705) is running like new, keeping our sunroom nice and warm in Crown Point, IN. Here at our EdenPURE Parts home page you will find factory parts for your EdenPURE, SunTwin, O3 PURE and other Products. Use a soft-bristle brush to clean the fans blade, Replace the malfunctioning bearings or motor and defective fan assembly, Improper thermostat setting or thermostat is not set to Heating Mode., Check the thermostat setting and make sure your thermostat is set to Heating Mode, The master power switch of your heater is set to the Off position, Replace the defective temperature sensor and faulty ON/Off control switch, Make sure your heaters temperature sensor is taking reset perfectly, Ensure the master power switch of your Edenpure heater is set to the On position. He knows what he is doing. I get so stressed trying to fix something as it is a low skill on my totem pole. Continue being a Good Samaritan!!! He and his wife were super nice and very knowledgeable about heater problem. The parts also arrived quickly. Best service I've seen in years. Ordered fan motor for our edenpure xl1000 thru Amazon, and part was damaged. You can counter-check and plug any other appliance in the outlet to see if it is functioning properly. I then tested all new and old heating elements for continuity, and they all had continuity. GEN4 Sort by . Excellent e-mail communication and follow-up throughout. Implies, it is certainly worth it. The parts were perfect and came here in a timely fashion. Scott White 13:54 16 Jan 20 Highly recommend. Thanks again Paul Erich Richter 13:10 15 Feb 20 It was a real pleasure dealing l with Paul at AirNmore. To reset, unplug your Edenpure heater for at least 30 minutes which will reset the internal electronics of the heater. I called AirNmore spoke to Paul and he was very happy to help me with my problem. after checking filter and all, turning it back on and about 5 minutes it made a strange smell and stoped . The parts also arrived quickly. I understood the directions on the video. EdenPure will not reduce humidity or oxygen like cheap space heaters. It is a well-marketed $40 electric heater selling for $400 or more. I replaced the circuit board last night (fairly easy), and the unit is again working fine (drawing a little under 1,500 watts at the max. On top of that he was a gentleman not too many left in the business world. Any suggestions on what to do next. Utmost professionalism and truly great customer service. Our bulb kit meets or exceeds OEM specifications. Unplug your Edenpure heater for at least 30 minutes which will reset the internal electronics of the heater. Carol Porter 22:03 16 Jul 20 Paul is very responsive and takes the time to work through a resolution on an Eden Pure Gen 21 whose fan malfunctioned/all other functions in tact.. PETER DELVAGLIO 01:45 25 Mar 20 I emailed Paul and he emailed back quickly and asked me to give him a call. Highly recommend. Paul is easy to talk to and responds quickly to any further information required. These 20,000 Hour GEN 3 Upgraded Bulbs are backwards compatible with older Large Models and have 4 times the life expectancy of the older versions. Oh and he threw some snow in the box just to be funny.lollll.jk. Would recommend to anyone. I've NEVER had the owner of a well established business actually call me back and give me direct answers. And what about the filters? Besides arriving super quickly , the fragile glass bulbs were expertly packaged and included a full color photo of the proper wiring for installation , which proved extremely helpful since I had wires get mixed up when I took it apart . I am astounded at the amazing customer service. Save: $ 75.00. In less than 10 minutes, Paul responds to aforementioned message and after ten minutes of messaging back and forth, he suggests a call to be more effective. Could the thermostat cause this? He was right. Chad M 21:39 11 Jan 22 Paul has helped me out with 2 different heaters. Oh and he threw some snow in the box just to be funny.lollll.jk. What a lier. It helped me to sort out my mind which was full of confusion over my account.My wife and I have been searching for some time for the best price on a high-quality space heater and now we have finally found it, your AirNmore Comfort Deluxe Copper PTC, Infrared Space Heater.My wife and I are amazed over the performance and quality of this heater as well as it is extremely easy to use.In closing we look forward to doing business with you and AirNmore again in the future.Sincerely,Mr. Thanks so very much! He suggested a clever, no-cost simple fix and it worked great! Kevin Gene 19:57 12 Jan 19 Great value, puts out the heat! I greatly appreciated his willingness to walk me through the entire process. Contacted Paul to assist me with the process. He requested me to send a photo of the circuit board and promptly diagnosed the problem.The unit now works beautifully. 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